For insurers
FCE and CPAD assessments
- Referral acknowledged and logged
- Appointment arranged
- Assessment date offered
For insurers
Vocational rehabilitation triage
A fast, structured view of whether rehabilitation will change the outcome of a claim.
How the pathway runs
- 1
Referral acknowledged
We confirm receipt and open the case when your referral arrives.
- 2
Individual contacted
A consultant makes first contact with the individual.
- 3
Initial triage assessment
A structured assessment of barriers, motivation and rehabilitation potential.
- 4
Triage report and recommendation
The findings and a clear recommendation go to the referrer.
You receiveA triage report with a clear recommendation on whether rehabilitation will help, and what to do next. - 5
Two progress calls
Progress calls at clinically appropriate points, with brief written updates to the referrer.
- 6
Ongoing case management
Return to work case management continues where triage shows it will make a difference.
- 1
Referral acknowledged
We confirm receipt and open the case when your referral arrives.
- 2
Individual contacted
A consultant makes first contact with the individual.
- 3
Initial triage assessment
A structured assessment of barriers, motivation and rehabilitation potential.
- 4
Triage report and recommendation
The findings and a clear recommendation go to the referrer.
You receiveA triage report with a clear recommendation on whether rehabilitation will help, and what to do next. - 5
Two progress calls
Progress calls at clinically appropriate points, with brief written updates to the referrer.
- 6
Ongoing case management
Return to work case management continues where triage shows it will make a difference.
This is a representative pathway. Service levels are agreed per client, from early-response models to scheduled panels, and we report against them.
The services this pathway draws on
We offer multidisciplinary vocational rehabilitation with coordinated case management, helping people stay in work or make a sustained return after illness or injury.
Other pathways
Standard pathway
Vocational rehabilitation
- Referral acknowledged
- Individual contacted
- Assessment appointment
For employers
Early-intervention absence management
- Referral acknowledged and employee contacted
- Early-intervention assessment
- Assessment report
For employers
Workplace assessments for mental health and neurodiversity
- Referral acknowledged
- Employee contacted
- Assessment session
Talk to the team
Whether it is one referral or a programme of work, start with a conversation.